Customer Support

Please use contact form to send your questions, comments, suggestions or bug-reports. Before you contact us, please check whether you have the most current version of our software. When reporting an issue, please include the following information that might help us diagnose the problem:

  • Is the situation reproducible? If so, how?
  • What Windows version are you running?
  • What sound card are you using?
  • What version of our software are you using?
  • Full text of the error message, if available.
  • Registration information, if you're a registered user.

Order Search

If you lost your registration code, want to check the status of your order, print receipt or resend your order information click to search your order online. Alternatively please contact us.